A visionary in luxury hospitality, Saurabh Tiwari personifies Tajness, an ethos of timeless tradition, innovation, and exceptional guest experiences that define Taj Hotels. As Area Director – Middle East & CIS, he leads a dynamic team of over 1,000 professionals, overseeing three luxury hotels. Under his leadership, the hotels have set new benchmarks in excellence, earning acclaim for their transformative guest experiences, strategic growth, and commitment to sustainability. With extensive experience across the Middle East, Asia, and Europe, Saurabh brings a profound understanding of global consumer behaviour, emerging trends, and the evolving luxury landscape.

A trend-setting and purpose-driven leader, his approach to strategy, brand positioning, and guest engagement ensures Taj Hotels remains at the forefront of modern hospitality. His expertise spans strategy, purpose-driven leadership, brand development, sales, and marketing, ensuring that Taj Hotels continues to redefine hospitality. Saurabh’s ability to blend the hardware of world-class infrastructure with the software of intuitive, personalized service creates experiences that are both indulgent and meaningful. His trendy, forward-thinking mindset keeps the brand relevant to new-age travellers while remaining deeply rooted in its legacy.

A firm believer in the philosophy that inspired teams create unforgettable experiences, Saurabh fosters a culture of empowerment, agility, and collaboration. His leadership at Taj Dubai cemented its status as a flagship luxury destination, showcasing his ability to innovate while staying true to the brand’s values. Beyond his global expertise in Spain and the UK, Saurabh is a passionate advocate for elevating talent and shaping the future of hospitality. As Area Director, he continues to propel IHCL’s vision

forward, ensuring that every guest encounter embodies the elegance, warmth, and excellence that define Tajness.