Haitham Mattar, Managing Director IMEA, IHG Hotels & Resorts and Special Advisor, UNWTO in conversation with Jonathan Worsley, Chairman & CEO, The Bench, talks about the importance of Future Hospitality Summit as an event and his key takeaways from a panel talk he participated in at the Saudi edition of the summit.

He also talks about how important it is to engage the younger generation in the hospitality industry and discusses possible methods of retaining younger employees with unconventional management strategies.

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