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Podcast

Episode 89: Amani, FHS AI Facilitator

In this special episode of the FHS Podcast, we meet Amani — a conversational AI designed to help the hospitality industry innovate, grow, and reimagine guest experiences. Amani shares smart investment insights across emerging markets like Saudi Arabia, India, and West Africa, discusses how AI enhances (not replaces) the human touch, and even reveals who she’s most excited to meet at Future Hospitality Summit. With thoughtful views on sustainability, personalisation, and the future of tech-enabled travel, this episode is your backstage pass to a future-facing conversation between man and machine.

Published: 3 April 2025

Interviewer

Ali Shahid

Ali Shahid

Marketing Director

The Bench

Guest

Amani

Amani

FHS

AI Facilitator

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The Bench has established a legacy for delivering world-leading investment forums and conferences in Europe, Africa, the Middle East, and Latin America. The Bench organises the Future Hospitality Summit (FHS) series including FHS World in Dubai, FHS Saudi Arabia and FHS Africa - and the AviaDev Africa conference.

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