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30 SEP - 02 OCT 2024
Madinat Jumeirah, Dubai

FHS World 2024


Day 1:

30 September - Monday

09:30 - 11:00

FHS Intelligence Talks (Summit Stage, Johara 3 & 4)

  • Global Capital Market Trends
  • Trendspotting 101: Mastering the Art of Rapid Adaptation
  • A Guide to Successfully Navigating the Hiring Process for New Graduates
  • Consumer – what is the next generation traveller looking for?
  • AI - Integration on systems to measure the inefficiencies of the operations, sustainability effort, staff management, retail
  • Destination Health: Unveiling the Complex Realities of Medical Tourism
  • Branded Residences: Redefining Luxury Living Across Continents
  • Overcoming Overtourism
  • Future Travel Trends: Sustainability, Authenticity, and Innovation
  • In charts: China's outbound tourism in 2024 and beyond
11:30 - 11:35

Official Opening (Welcome Remarks)

11:35 - 13:00

FHS Programme Summit Stage (Johara 3 & 4)

Focus on Destination and Urban Development and Smart Cities

  • Shaping the Future of Sustainable Living
  • AI in Dining: Crowdsourcing to Create the Restaurant of Tomorrow 
  • Revolutionizing Urban Mobility
  • TenX Leadership Talks
10:00 - 13:00

FHS Programme Exhibition Stage (Arena)

  • Innovation Showcase
  • Signings and Announcements
13:00 - 14:00

FHS Welcome Luncheon

14:00 - 15:30

FHS Programme Summit Stage (Johara 3 & 4)

Focus on ESG and Sustainability

  • Scaling Tourism Destinations with Sustainable Footprints - An ESG Approach
  • Towards Carbon Neutrality: Is Net Zero attainable in the hospitality industry?
  • Expert Insights: Justifying Sustainability Investments
  • Green Building Expertise: Insights into Sustainable Materials, LEED Certification, and Green Building Codes 
14:00 - 15:30

FHS Programme Future Stage (Johara 2)

Global Investment Trends, Focus on Africa

  • Setting the Scene for Destination & Hotel Development in Africa
  • The Role of Public-Private Partnerships: Driving Investment in African Hospitality Infrastructure
  • Sustainable Tourism in Africa: Investing in Eco-Friendly Hospitality Initiatives
  • TenX Leadership Talk
14:00 - 15:30

FHS Programme Innovation Stage (Johara 7)

Global Investment Trends, Focus on Europe

  • Spotlight European Hospitality: 2024, the turning point for transactional activity?
  • Hospitality Renaissance: Rediscovering Europe's Charm
  • Resilience Strategies: Building Anti-Fragile Hospitality Investments in Resort Destinations
  • TenX Leadership Talk

14:00 – 16:30 Exhibition Stage (Arena)

  • UNTO Women in Tech Start-Up Competition Semi-Finals
  • Signings & Announcements
16:00 - 17:00

Sustainable Hospitality Challenge (Summit Stage, Johara 3 & 4)

16:00 - 17:30

FHS Workshops (Breakout Room)

17:30 - 18:30

Speed Networking


FHS Welcome Reception

Day 2:

01 October - Tuesday

09:15 – 13:00

FHS Programme Summit Stage (Johara 2, 3 & 4)

Overview of Hospitality Landscape

  • The Global Geopolitical Landscape and its Influence on the Hospitality Industry
  • What are the numbers telling us? A look at hotel performance globally
  • Welcome Address
  • TenX Leadership Talks with global leaders
  • Leading with Purpose: Commitment to People, Planet and Profit
  • Regenerative Tourism: Pioneering Sustainable High-End Hospitality
  • Sustainable Hospitality Challenge – The Hospitality Leaders of Tomorrow Reimagining our Industry
13:00 – 14:00


14:00 – 16:30

FHS Programme Summit Stage (Johara 3 & 4)

Focus on Global Investment Trends

  • Global Dialogue: Exploring Diverse Financial Vehicles Driving the Industry - A Cross-Country Conversation Between Investors and Owners 
  • Evolving Strategies: Navigating Shifting Investment Trends in the Hospitality Industry
  • Emergence of Real Estate Investment Trusts in the Middle East
  • TenX Leadership Talks: Resilience in Hospitality and how to manage the Psychological and Physical Pressure
  • Investing in Experiences: Hospitality Trends and the Shift Towards Immersive Guest Experiences with a Human Touch
16:30 – 17:30

FHS Programme Summit Stage (Johara 3& 4)

Focus on Education and Talent

  • Breaking Boundaries: Rethinking Cultural Alignment Beyond Labor Laws in Global Hospitality Brands
  • Voices of the Workforce: Leveraging Organizational Culture as a Competitive Advantage 
14:00 – 17:30

FHS Programme Future Stage (Johara 2)

Global Investment Trends, Focus on GCC

  • Real Talk: Unfiltered Perspectives on Investment Challenges from Industry Insiders
  • Beyond Borders: Cross-Border Investments Reshaping the Global Hospitality Landscape
  • Establishing Transaction Ecosystems: Strategies for Building Seamless and Efficient Transaction Networks
  • The Future of Hospitality Management: From White Label Operators, Franchising, to Traditional Management Agreements
  • Commercially Driven Asset Management in Hospitality: Strategies for Maximizing Returns
  • Adapting Through Innovation: From Design to Build to Conversion in Changing Times
  • Beyond KPIs: The Development and Brand Life Cycle of a Hotel
14:00 – 15:30

FHS Programme Innovation Stage (Johara 7)

Focus on Destination Development and Branding

  • Navigating the Shifting Sands of Destination Investments
  • Crafting Unique Identities: Strategic Approaches to Branding and Rebranding in Hospitality
  • F&B vs. Wellness: A debate - Culinary Cravings or Mindful Living: Which Industry Holds the Key?
16:00 – 17:30

Global Investment Trends, Focus on Asia

  • Government Policies and Economic Incentives: Catalysts for Hospitality Investment in Asia
  • Public vs. Private: The Strategic Advantages of Chinese parent companies
  • Incredible India: Unlocking Investment Potential in the Land of Diversity
14:00 – 17:00

FHS Programme Exhibition Stage (Arena)

  • UNTO Women in Tech Start Up Competition Semi Finals
  • Destination Tomorrow
  • Signings & Announcements
14:00 - 17:00

FHS Workshops (Breakout Room)


FHS Evening Reception

Day 3:

02 October - Wednesday

09:00 – 13:00

FHS Programme Summit Stage (Johara 3 & 4)

Hotelisation of Traditional Assets

  • Capitalizing on the Sharing Economy: Overview of Investment, Development, and Operational Opportunities
  • Redefining the Workplace: The Future of Hospitality-Driven Office Spaces
  • Forever Young: Embracing A New Way of Living Where Life Knows No Age Boundaries
  • Capitalizing on the Student Accommodation Boom: The Rising Tide of Investment
  • The Rise of Branded Real Estate Residences: A New Investment Frontier for High-Net-Worth Individuals
09:00 – 13:00

FHS Programme Future Stage (Johara 2)

The Future of Technology in Hospitality

  • Back to Basics: Addressing Key Bottlenecks in Hospitality Innovation Before Advancing to Advanced Technologies
  • Robotics vs. Demographics: The Big Battle to Come
  • AI in Dynamic Pricing
  • Disrupting the Market: The Rise and Impact of Aggregators in Hospitality Investments
  • Engaging Owners: Shifting Perspectives on Technology from Cost to Investment in Hospitality
  • Tech Solutions in Action: Practical Insights and Implementations for Industry Advancement
09:00 – 13:00

FHS Programme Innovation Stage (Johara 7)

Focus on Restaurant Invest

  • Restaurant Investment Trends Transforming Hotels
  • Hoteliers are from Mars, Restaurateurs are from Venus: Why Hoteliers can’t run restaurants?
  • AI in Dining: Crowdsourcing to Create the Restaurant of Tomorrow
  • Gourmet Evolution: Rethinking the Role of Celebrity Chefs in Modern Dining
  • A Taste of F&B Success: The Impact of Third-Party Outlets on Hotel Revenue and Real Estate Value
  • The Rise of All-Inclusive Concepts and the Evolution of Beach Clubs: A New Era for Hospitality Investments
09:00 – 11:30

FHS Programme Exhibition Stage (Arena)

  • Innovation Showcases
  • Speaker’s Corner: Talk about your ESG initiative that has impacted your business
09:00 – 10:00

FHS Workshops (Breakout Room)

13:00 – 14:00


14:00 – 17:00

FHS Programme Summit Stage (Johara2, 3 & 4)

Branded Residences Forum - Brought to you by Accor One Living

14:00 – 16:00

FHS Programme Innovation Stage (Johara 7)

EAHM Leadership Series